JOIN OUR TALENT COMMUNITY
Branding and Marketing
Digital
Retail
Creative, Design and Merchandising
Client Relations
People & Culture
Finance
ESG and Corporate Functions
Product Supply Chain
Stakeholder Relations
Branding and Marketing
Chow Tai Fook Jewellery’s Branding and Marketing team comprises a dynamic group of creative professionals who shape the global perception and presence of our esteemed brand. Centred on the art of storytelling, visual identity, and strategic market positioning, our team ensures the seamless communication of Chow Tai Fook Jewellery’s sophisticated essence. As purveyors of our brand’s rich legacy and architects of our bright future, the team innovates in ways that resonate with both traditional and contemporary trends.
Digital
Digital serves as a dynamic function to drive deep customer engagement and value creation throughout Chow Tai Fook’s end-to-end jewellery business, leveraging cutting-edge technologies and data insights. Our mission is to drive sales growth and enhance customer loyalty to the brand by turning digital applications & data insights into compelling retail experiences across our extensive store network and leading e-commerce channels. By weaving emerging technologies and AI into the fabric of our operations and digital workplace, we also aim to position Chow Tai Fook for future success in the digital transformation era, extending our impact beyond borders into both China and overseas markets.
The Remuneration Committee currently consists of seven members, including five independent non-executive directors, Dr. Or Ching-Fai, Raymond, Mr. Kwong Che-Keung, Gordon, Mr. Lam Kin-Fung, Jeffrey, Ms. Cheng Ka-Lai, Lily and Ms. Fung Wing-Yee, Sabrina, and two executive directors, Dr. Cheng Kar-Shun, Henry and Ms. Cheng Chi-Man, Sonia. It is currently chaired by Dr. Or Ching-Fai, Raymond.
Retail
Chow Tai Fook Jewellery's Retail is the frontline of our brand, delivering exceptional products and services to our customers. As the face of Chow Tai Fook Jewellery to the consumer market, our department ensures that every customer interaction is synonymous with the quality and luxury that our brand represents. From traditional brick-and-mortar stores to cutting-edge online platforms, and from local to global markets, our team provides world-class retail experiences and drives sales performance. The Retail Department's subfunctions are designed to optimise our retail presence and operational efficiency across all channels.
Creative, Design and Merchandising
Creative, Design and Merchandising at Chow Tai Fook Jewellery represent the core of our product offerings. They are the artisans behind the magic, transforming inspirations into exquisite pieces of wearable art that captivate our customers. Charged with the task of innovating and executing product lines that resonate with the market’s evolving preferences, they steadfastly uphold Chow Tai Fook Jewellery's reputation for excellence in all their work. Through the strategic integration of our pillars, they ensure that each piece of jewellery is cohesive and meets our specific standards, from the initial concept to the final presentation in our stores.
Client Relations
The Client Experiences and Loyalty teams work together to cultivate Chow Tai Fook’s brand stickiness and customer engagement. Our Client Experiences team is the heart of the brand, shaping how customers connect with us at every touchpoint and crafting exceptional experiences that leave a lasting impact. Our team is on a mission to innovate and inspire through our brand interactions, aiming to turn moments into memories and transactions into connections by building meaningful and genuine customer relationships.
Our Loyalty team is dedicated to developing and operating our exceptional global Chow Tai Fook Membership Programme. Leveraging digital touchpoints, we continuously engage and indulge our members with premium shopping experiences and exclusive rewards through a point redemption mechanism. In the face of fierce market competition, our global Membership Programme is key to attracting high-value customers and fostering enduring connections with them.
People & Culture
At Chow Tai Fook, our People & Culture Department serves as the cornerstone that upholds our organisational values and drives our success. We are committed to fostering a dynamic and inclusive work culture where every member can thrive, ensuring personal and professional growth. Our dedicated team focuses on attracting, developing, and retaining the best talent while ensuring that our culture of excellence and innovation continues to flourish. From strategic recruitment to professional growth and from recognising achievements to enhancing internal communications, we are committed to nurturing a supportive environment that aligns with our business goals and aspirations of our employees.
Finance
The Finance Department stands as the cornerstone within the organisation, ensuring the company's financial strategy is robust and aligns with broader business objectives. With an unwavering commitment to oversight, risk management, and strategic insight delivery, we serve as the backbone driving informed decision-making. Maintaining a strong focus on fiscal responsibility, we support sustainable growth and shareholder value. Our dedicated pillars work in strong partnership to uphold the financial integrity and reputation of Chow Tai Fook Jewellery. We uphold financial integrity and fortify the company's reputation through stringent corporate governance and proactive investor relations. Our commitment to transparency and ethical conduct in all financial dealings strengthens stakeholder trust and fosters lasting relationships. Together, these efforts coalesce to support the company's enduring success and growth in the marketplace.
ESG and Corporate Functions
Our ESG and Corporate Functions serve as strategic hubs that focus on the long-term vision and sustainability of the company. We are committed to advancing environmental stewardship, social responsibility, risk management, crisis readiness, and ethical governance practices to create a sustainable future for generations to come. Led by our Vice Chairmen, these teams play a pivotal role in overseeing critical functions that ensure the company's resilience, adaptability, business continuity and accountability. These pillars are integral to upholding the company's reputation and ensuring our success in a rapidly evolving business landscape.
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Product Supply Chain
Product Supply Chain division at Chow Tai Fook Jewellery is the backbone of our product lifecycle, ensuring a seamless, efficient journey from raw material procurement to customer purchase, all while upholding our brand's standards for quality and sustainability. We have 2 sizable PSC facilitates at Wuhan and Shunde, our operations encompass a comprehensive broad range of activities, all coordinated to deliver the final product that meets the high expectations of our clientele. Our pillars operate in harmony to support the company's operational efficiency and competitive edge.
Stakeholder Relations
Our Investor Relations & Corporate Communications and External Affairs teams bridge the company with our diverse stakeholders. They enable us to forge meaningful relationships and partnerships built on trust, collaboration, and mutual understanding. They uphold full transparency in all interactions, ensuring open communication and ethical practices in stakeholder relations. We are committed to championing the interests of our stakeholders while promoting the company's mission and values.
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